Skills, Plugins and Agents: Building Capability You Can Deploy

Season 3 · Episode 9 Skills, Plugins and Agents: Building Capability You Can Deploy The next step past using AI is building a capability once and giving it to everyone. Here is what that actually involves. Listen to episode Watch overview Read the guide A custom skill is a documented workflow an AI can run. … Read more

Season 3, Episode 7: User Management and Organisational Control

Season 3 · Episode 7 User Management and Organisational Control You may never touch the admin centre. You should still understand what it can and cannot do. Listen to episode Watch video Read guide Listen to the conversation A practical discussion on how leaders oversee user access, role boundaries and admin settings without running the … Read more

Claude Teams: Set Up and Manage Your Organisation

Fast Forward · Episode 27 Claude Teams: Set Up and Manage Your Organisation Adding people is the easy bit. Managing what they can do is the part worth understanding. This episode walks through Claude Team and Enterprise features from the manager’s desk, focusing on shared projects, role boundaries, and group control. Read the breakdown Back … Read more

The Admin Layer Every AI-Using Manager Should Understand

Practical AI governance field note The Admin Layer Every AI-Using Manager Should Understand You do not need to run the admin centre. You do need to know what good looks like inside it, what controls exist, and how to brief the person holding the keys. Zero to AI Field Note User management Organisational control Team … Read more

How to Choose an AI Tool for a Team Without Getting It Wrong

Practical AI leadership guide How to Choose an AI Tool for a Team Without Getting It Wrong Selecting team AI software is a governance decision, not just a software purchase. Here is how to evaluate options cleanly without falling for vendor spin. Team Governance Tool Evaluation Data Control Deployment Strategy The wrong AI tool choice … Read more

Season 3 Ep3: Copilot, Claude Teams or ChatGPT: Choosing for a Team

Season 3 · Episode 3 Copilot, Claude Teams or ChatGPT: Choosing for a Team Choosing an AI tool for yourself is easy. Choosing one for thirty people is a governance decision. This guide walks through how to evaluate Microsoft 365 Copilot, Claude Teams, and ChatGPT Enterprise based on real capability, data security, and administrative control. … Read more

Season 3, Ep2: The Microsoft Copilot Landscape, Honestly

Season 3 · Episode 2 The Microsoft Copilot Landscape, Honestly Most organisations paying for Copilot struggle to explain what it actually does. Listen to this episode to map capabilities across Word, Excel, Teams, and Outlook, cut through vendor gloss, and make practical decisions for your team. Listen to the episode Watch the breakdown Read the … Read more

The Team AI Question Nobody Asks Until It Is Too Late

Zero to AI Field Note The Team AI Question Nobody Asks Until It Is Too Late Everyone celebrates individual productivity wins. Almost no organisation plans for the day the resident AI champion resigns, taking their custom workflows and prompt shortcuts with them. Team capability Shared AI practice Business continuity Operational risk If your AI capability … Read more

Season 3, Ep1: When AI Stops Being Personal

Season 3 · Episode 1 When AI Stops Being Personal You do not need to code. You do need to know enough to tell whether the person who does is telling you the truth. Season 3 opens with a clear shift: moving from personal AI shortcuts to reliable team capabilities across your organisation. Listen to … Read more

From My AI to Our AI — What Changes When Your Whole Team Uses It

Field Notes on Team AI From My AI to Our AI: What Changes When Your Whole Team Uses It Using AI on your own is a personal habit. Getting a team to use it well is a different job entirely. Moving from private shortcuts to shared capability requires structure, consistency, and clear boundaries. Field Note … Read more