Skills, Plugins and Agents: What They Are and Why Your Team Will Want Them

Practical team AI field note Skills, Plugins and Agents: What They Are and Why Your Team Will Want Them Building a tool once and handing it to your whole team is the moment AI stops being personal. Here is what custom capability actually involves for non-developers. Zero to AI Field Note Team capability Workflow design … Read more

AI Image Generation for Business: Beyond the Gimmick

Fast Forward · Episode 28 AI Image Generation for Business: Beyond the Gimmick Professional-quality images for your business, generated in seconds, for cents. Learn how to separate background photography from graphic templates so your visuals stay consistent, professional and free of synthetic cliches. Read the Fast Forward breakdown Back to Season 3 Listen now Fast … Read more

Skills, Plugins and Agents: Building Capability You Can Deploy

Season 3 · Episode 9 Skills, Plugins and Agents: Building Capability You Can Deploy The next step past using AI is building a capability once and giving it to everyone. Here is what that actually involves. Listen to episode Watch overview Read the guide A custom skill is a documented workflow an AI can run. … Read more

Season 3, Episode 7: User Management and Organisational Control

Season 3 · Episode 7 User Management and Organisational Control You may never touch the admin centre. You should still understand what it can and cannot do. Listen to episode Watch video Read guide Listen to the conversation A practical discussion on how leaders oversee user access, role boundaries and admin settings without running the … Read more

Claude Teams: Set Up and Manage Your Organisation

Fast Forward · Episode 27 Claude Teams: Set Up and Manage Your Organisation Adding people is the easy bit. Managing what they can do is the part worth understanding. This episode walks through Claude Team and Enterprise features from the manager’s desk, focusing on shared projects, role boundaries, and group control. Read the breakdown Back … Read more

Season 3, Episode 6: Where Does Your Data Go?

Season 3 · Episode 6 Where Does Your Data Go? Every prompt your team submits travels through an infrastructure path. For an Australian or New Zealand organisation with regulatory duties, understanding that journey is how you separate genuine enterprise isolation from consumer defaults. Listen to the episode Watch the walkthrough Read the guide Listen Start … Read more

The Admin Layer Every AI-Using Manager Should Understand

Practical AI governance field note The Admin Layer Every AI-Using Manager Should Understand You do not need to run the admin centre. You do need to know what good looks like inside it, what controls exist, and how to brief the person holding the keys. Zero to AI Field Note User management Organisational control Team … Read more

Granola: AI Meeting Notes That Actually Work

Fast Forward · Episode 25 Granola: AI Meeting Notes That Actually Work Most meeting tools record every word, but leave you sorting through walls of messy text. Granola pairs your live typed notes with local audio capture to produce clean, formatted summaries in seconds without invasive meeting bots. Read the episode breakdown Back to Fast … Read more

Where Does Your Team’s AI Data Actually Go?

Practical AI data governance Where Does Your Team’s AI Data Actually Go? You uploaded a client file to an AI tool last Tuesday. Could you explain to a regulator where it went? Here is how to trace the technical path and establish clear boundaries. Governance & Policy Privacy Act 2020 Enterprise Boundaries Mid-Career Field Note … Read more

Copilot Agents: Build a Simple Assistant for Your Team

Fast Forward · Episode 24 Copilot Agents: Build a Simple Assistant for Your Team A Copilot agent that knows your policies, your process, and your FAQs without needing a developer. Learn how to configure a document-grounded assistant in Microsoft Copilot Studio to solve routine administrative questions across your department. Read the breakdown Back to Fast … Read more